Terms and Conditions

Welcome to SAPMDG AI. These Terms and Conditions ("Terms") govern your access to and use of the SAPMDG AI website, mobile application, and related products and services (collectively, the "Service") provided by Bytosis (OPC) Private Limited ("Company", "we", "us", or "our").

By accessing, registering for, or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Service.

1. Eligibility

You must be legally capable of entering into a binding agreement to use the Service.

If you use the Service on behalf of a company or other organization, you represent that you have the authority to accept these Terms on its behalf.

2. User Accounts

Certain features of the Service may require you to create an account.

You agree to provide accurate, complete, and current information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

You must notify us promptly if you become aware of unauthorized access to or use of your account.

3. Use of the Service

SAPMDG AI provides AI-powered information, knowledge assistance, document processing, technical guidance, and related functionality.

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You are responsible for evaluating the information and results provided through the Service before relying upon or implementing them.

4. AI-Generated Content

Certain content provided through SAPMDG AI is generated or assisted by artificial intelligence.

While we seek to provide useful and relevant information, AI-generated responses may occasionally be inaccurate, incomplete, outdated, or unsuitable for a particular purpose.

You should independently review and verify important information before relying upon it, particularly before making changes to business-critical, development, testing, or production systems.

We do not guarantee the accuracy, completeness, reliability, or suitability of AI-generated content.

5. User Content

You may submit prompts, documents, files, code, images, feedback, or other information through the Service ("User Content").

You retain your rights in User Content.

By submitting User Content, you grant us the rights reasonably necessary to process, store, transmit, and use such content for the purpose of providing and operating the Service, subject to our Privacy Policy and applicable law.

You are responsible for ensuring that you have the necessary rights, permissions, and authority to submit User Content.

6. Confidential and Sensitive Information

You are responsible for determining whether information is appropriate to submit to the Service.

You should not submit passwords, authentication credentials, private keys, confidential personal information, proprietary information that you are not authorized to disclose, or other highly sensitive information unless expressly permitted by the Service and your organization.

If you use SAPMDG AI for professional purposes, you remain responsible for complying with your employer's or organization's confidentiality, security, and data-handling policies.

7. Prohibited Activities

You must not:

• use the Service for unlawful, fraudulent, or abusive purposes;
• attempt to gain unauthorized access to accounts, systems, networks, or data;
• upload malware, malicious code, or harmful material;
• interfere with the security or operation of the Service;
• circumvent usage limits, security measures, or access restrictions;
• impersonate another person or organization;
• submit content that infringes third-party rights;
• use automated means to improperly scrape or extract protected content from the Service;
• reverse engineer the Service except where expressly permitted by applicable law; or
• use the Service in a manner that may materially damage the Service, its users, or third parties.

We reserve the right to restrict or suspend access where we reasonably believe these Terms have been violated.

8. Intellectual Property Rights

The Service, including its software, design, branding, interface, original content, technology, and related materials, is owned by or licensed to Bytosis (OPC) Private Limited and is protected by applicable intellectual-property laws.

These Terms provide you with a limited right to use the Service and do not transfer ownership of the Service or our intellectual property to you.

All third-party trademarks, product names, and other intellectual property remain the property of their respective owners.

9. Third-Party Products and Services

The Service may contain references to, integrations with, or information concerning third-party products, platforms, websites, or services.

Such third-party products and services are governed by their respective terms and policies.

Unless expressly stated otherwise, references to third-party products do not imply affiliation, sponsorship, authorization, or endorsement.

10. SAP Disclaimer

SAP, SAP S/4HANA, SAP Master Data Governance, SAP MDG, ABAP, and other SAP product names and trademarks are the property of SAP SE or its affiliates.

SAPMDG AI is an independent platform and, unless expressly stated otherwise, is not affiliated with, endorsed by, sponsored by, or an official product of SAP SE.

Information relating to SAP products is provided for informational and technical-assistance purposes.

11. Subscriptions, Credits and Payments

Certain features of the Service may require a paid subscription, credits, or another form of payment.

Prices, billing periods, usage limits, credits, taxes, and applicable plan features will be displayed at the time of purchase.

You agree to provide accurate billing information and authorize the applicable payment provider to process charges associated with your purchase.

Subscriptions may automatically renew where stated during purchase.

We reserve the right to modify pricing and plan features for future billing periods, subject to applicable law and any required notice.

12. Refunds and Cancellation

Users may cancel subscriptions in accordance with the cancellation options provided through the Service.

Payments, subscriptions, and unused or consumed credits are subject to the refund terms displayed at the time of purchase.

Except where otherwise stated or required by applicable law, fees already paid may be non-refundable.

Cancellation of a subscription does not necessarily result in immediate deletion of the user's account or data.

13. Privacy

Your privacy is important to us.

Our collection, use, storage, and processing of personal information are governed by our Privacy Policy, which should be read together with these Terms.

By using the Service, you acknowledge the data practices described in the Privacy Policy.

14. Service Availability

We may modify, update, maintain, suspend, or discontinue any part of the Service from time to time.

We do not guarantee that the Service will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur due to maintenance, upgrades, technical issues, third-party services, security requirements, or circumstances beyond our reasonable control.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis.

We make no guarantee that the Service or any content generated through it will always be accurate, complete, current, uninterrupted, error-free, or suitable for a particular purpose.

Users remain responsible for reviewing and validating information obtained through the Service before relying upon it.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Bytosis (OPC) Private Limited, its affiliates, directors, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to your use of, or inability to use, the Service.

This includes, where permitted by law, losses arising from reliance on AI-generated information, loss of data, business interruption, system errors, loss of revenue, or implementation of technical information obtained through the Service.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Suspension and Termination

We may suspend, restrict, or terminate access to the Service if:

• you materially violate these Terms;
• your use of the Service is unlawful or fraudulent;
• your activities create a security risk;
• required payments remain outstanding; or
• suspension is reasonably necessary to protect the Service, other users, or third parties.

You may stop using the Service or request account closure in accordance with the options made available through the Platform.

18. Changes to These Terms

We may update these Terms periodically to reflect changes to the Service, applicable laws, security requirements, or business practices.

The updated version will be published with a revised "Last Updated" date.

Where required by applicable law, we will provide appropriate notice of material changes.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to any mandatory rights available under applicable law.

Subject to applicable law, disputes arising from these Terms or use of the Service shall be subject to the jurisdiction of the competent courts located in [City, State, India].

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

21. Contact Us

If you have questions, concerns, or complaints regarding these Terms, you may contact us at:

By accessing or using SAPMDG AI, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.