Legal
Privacy Policy
Last Updated: 8 October 2026
This Privacy Policy explains how Bytos by Bytosis (OPC) Private Limited collects, uses, stores, shares, and protects information when you use the Bytos website, app, and related services.
1. Information We Collect
We may collect account details, contact information, authentication data, usage logs, AI prompts, uploaded files, feedback, and technical information such as device, browser, IP address, and approximate location.
If you connect third-party services or pay for a plan, we may also receive transaction and verification data needed to operate those features.
2. How We Use Information
We use information to provide and improve the Service, authenticate users, process conversations and uploads, generate responses, deliver notifications, support payments, prevent abuse, and comply with legal obligations.
3. AI Processing
Prompts, uploaded content, and related context may be processed by AI providers and supporting infrastructure so the Service can answer questions, retrieve knowledge, and generate outputs.
You should avoid submitting secrets, passwords, or other highly sensitive data unless the feature explicitly requires it and your organization permits it.
4. Cookies and Usage Data
We may use cookies, session storage, and similar technologies to keep you signed in, remember preferences, measure performance, and improve reliability.
We may also collect usage analytics, error logs, and security telemetry to maintain the Service.
5. Sharing and Third Parties
We do not sell personal information. We may share information with trusted service providers that help us run the Service, such as hosting, email, payments, analytics, AI, and storage providers.
We may disclose information when required by law, to protect our rights, or to prevent fraud, abuse, or security incidents.
6. Data Retention
We keep information only as long as needed to provide the Service, meet legal or accounting requirements, resolve disputes, or maintain security records.
Retention periods can vary by feature, account type, and legal obligation.
7. Security
We use administrative, technical, and organizational safeguards designed to protect information, but no system can guarantee absolute security.
8. Your Choices
You may update certain account details through the Service and may contact us to request access, correction, deletion, or restriction of your personal information where applicable law provides those rights.
9. Children's Privacy
The Service is not intended for children under the age required by applicable law in your jurisdiction. If you believe a child has provided personal information, please contact us.
10. International Transfers
Your information may be processed in countries other than your own, subject to appropriate legal and contractual safeguards where required.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.
12. Contact Us
If you have privacy questions or requests, contact us at:
Bytosis (OPC) Private Limited
Product: Bytos
Email: support@sapmdg.com
Company enquiries: contact@bytosis.com